We’re Here to Assist You

How long does shipping take? – We offer fast and reliable shipping worldwide. Delivery times vary by location, but most orders arrive within 3–7 business days.

Can I return or exchange an item? – Yes! We offer hassle-free returns and exchanges within 7 days of purchase only if damaged during transit. Items must be in original condition with tags attached.

What payment methods do you accept? – We accept major credit/debit cards, PayPal, and other secure payment options. Your transactions are always encrypted for security.

How do I take care of my handbag? –

• Clean with a soft dry microfiber cloth
• Avoid harsh chemical cleaners or polishes
• Keep away from excessive moisture and liquids
• Store in a dry place when not in use
• Do not scrub with steel wool or abrasive pads

How can I track my order? – Once your order is shipped, you’ll receive a tracking link via email to monitor its progress in real time. You can use this link anytime to stay updated on your delivery status.

At One Gram Silver, every creation is handmade with care by experienced artisans. Minor variations in color, finish, size, or weight are a natural characteristic of handcrafted products and add to their uniqueness. While product images are photographed to represent the item as accurately as possible, slight differences may occur due to lighting conditions and screen settings. However, you will receive the same design as displayed in the product photos. Crafted from 100% pure brass, copper, or kansa (as mentioned in the product description), each piece reflects superior quality and traditional craftsmanship.